Privacy Policy
Effective Date: 1st September 2025
At FOLKS Mental Health Services LLP (“FOLKS,” “we,” “our,” or “us”), your privacy is integral to the way we work. We understand that reaching out for therapy is personal and we keep your information safe, confidential, and never misused.
How We Work
FOLKS Mental Health Services LLP values your privacy and trust. Our website currently serves as an informational and referral platform. It does not process bookings or collect payments. All payments are handled privately by our team once we connect with you. When you fill out a form, we collect only essential details like your name, contact information, and preferences to help connect you with the right therapist or program. All information shared with us is kept private, secure, and used only for this purpose.
How We Use Your Information
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
Your Privacy and Rights
All conversations and data shared with FOLKS remain confidential and protected. You can request to update or delete your information anytime by writing to support@folksmentalhealth.com. Our privacy practices follow the Digital Personal Data Protection Act, 2023, and are designed to ensure that your information stays secure and respected at every step.